Refund policy

100% Risk-Free Guarantee

We stand behind every bag we roast.

If you’re not completely satisfied with your coffee, we’ll issue a full refund — no hassle, no runaround.

How It Works

To qualify for our 100% Risk-Free Guarantee:

  • Contact us within 14 days of delivery

  • Provide your order number

  • Tell us what didn’t meet your expectations

You do not need to return opened coffee. We trust our customers.

Refunds will be issued to your original payment method once your request is reviewed and approved.

To start a return, you can contact us at kuukpiakcoffee@gmail.com.